What steps need to be taken when going on vacation?

When going on vacation, please make sure that this 2 step checklist is completed.

• Set up Automatic Replies to your email. This will have to be done it Outlook. You will go to the top left hand side and click on "File". You will see "automatic replies (out of office)". You will type in what you want it to say. You will notice that it says "Inside my organization" and "Outside my organization" You will want to make sure you have the same thing on both. Click here for Demo on Automatic Replies
• As far as the phone calls, you have 2 options. This will depend on how the lucky dog person will want to handle these calls. We can either have all calls go straight to VM. That way the LD designer can get back to the customer at their own time. The 2nd option would be to have all calls directly forwarded to the LD Designer. These changes will have to be done in Justcall. Click here for demo on Changing JustCall