What to do if there's a shipping issue
If you have a shipping issue with a customer you will need to gather the following information
- PRO #
- Customers name
- Issue Explained
You will send all of this information via email to our FedEx Rep.
FED EX – Lorri Lapp – [email protected]
Generally, all you have to do is send the info to the REP and they handle it from there.