Paying through ACH

You will ask our Accouting department for an ACH authorization letter. You will send this over to your customer and have them fill it out.

Once it is filled out, you will hand it to accouting and they will make sure that they deduct the money from the customers bank.

You will click on the "Buy Now" button in the design tool. This will generate a "draft order".

You will go back in Shopify, look for the order under "drafts", then you will then scroll towards the bottom and click on "collect payment". You will mark the order as "paid". By doing this, the system will generate all the appropriate paperwork needed for this order.

If your customer is paying a specific amount via ACH and another amount with another payment method, please refer to our Malcolm post called "Steps to take when using two different payment methods"

Last updated on 14th February 2024